The challenge
A UAE government entity needed to replace fragmented counter services with a unified digital portal. Citizens faced long waiting times, paper-based workflows and no visibility into application status.
Our solution
Zaharat Al Qimma designed and delivered a cloud-native smart portal with UAE Pass integration, digital payments, and an AI-assisted document verification engine — deployed on a NESA-compliant infrastructure hosted in Dubai.
- UAE Pass single sign-on
- Smart payments integration
- AI document verification
- Arabic & English interfaces
- 99.9% uptime architecture
- 24/7 managed support
Project details
Client
Government Entity, Dubai
Industry
Government
Services
Development, Cloud, Security
Duration
6 months
Delivered
Web portal + mobile app
Thousand citizens served
Faster service delivery
Reduction in operating cost